Returns & Refunds Policy
At IntuitReseller.net, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our Returns & Refunds Policy to understand your options.
1. Eligibility for Returns & Refunds
Due to the nature of our products (software activation codes), returns and refunds are subject to the following conditions:
- Non-Activated Codes: Refunds are available for activation codes that have not been used or activated.
- Activated Codes: Once an activation code has been used, it cannot be returned or refunded.
- Technical Issues: If you encounter technical issues with an activation code, we will work with you to resolve the issue or provide a replacement.
2. Refund Request Process
To request a refund:
- Contact Us: Email [email protected] or within 7 days of your purchase.
- Provide Details: Include your order number, purchase date, and a detailed description of the issue.
- Verification: We will verify the status of the activation code to ensure it has not been used.
Once verified, refunds will be processed to the original payment method within 5–10 business days.
3. Replacements
If you receive a faulty or invalid activation code:
- Contact us immediately at [email protected].
- Provide proof of purchase and a description of the issue.
- We will issue a replacement code after verifying the problem.
4. Non-Refundable Items
We do not offer refunds for:
- Activated software codes.
- Orders beyond 7 days of purchase.
- Issues caused by user error or failure to meet system requirements.
5. Customer Responsibility
It is your responsibility to ensure:
- The purchased software meets your system requirements.
- Accurate information is provided at checkout.
Refunds will not be granted for errors on the customer’s part, including incorrect product selection.
6. Contact Us
For questions or assistance regarding returns or refunds, please reach out to us:
- Email: [email protected]
- Address: 2 George Watson St, Orange Park, FL 32073, USA
Thank you for choosing IntuitReseller.net. We are committed to providing high-quality products and excellent customer support to ensure your satisfaction.